Cameroonian company · Sonalys Tech Solutions SARL, Douala · RCCM CM-DLA-02-2026-B13-00914
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Your rent arrives by Mobile Money. The receipt goes out on its own.

Tenants pay by Orange Money, MTN MoMo, Wave or bank card. Bailor Pro confirms the payment, marks the invoice paid and sends the rent receipt. Your choice: confirm payments yourself, or let Bailor handle everything.

The basics

What is rent collection?

Collecting rent is more than receiving money. It takes four steps, from the tenant's payment to the rent receipt. Bailor Pro handles some or all of them.

  1. 1

    Receive the payment

    The tenant sends the rent by Mobile Money, by card or in cash.

  2. 2

    Check it

    The right amount, from the right tenant, for the right unit and month.

  3. 3

    Mark the invoice paid

    The rent is settled, or partly paid with the balance due shown.

  4. 4

    Hand over the proof

    A receipt for every payment, the rent receipt once the period is settled.

The two methods

How the rent reaches you

Two paths, one result: rent received, an up-to-date invoice and a rent receipt sent to the tenant.

Manual methodNo transaction fees
  1. TenantThe tenant paysStraight to your Orange Money, MTN MoMo or Wave number.
  2. YouYou receive the moneyIt lands in your account, with no middleman.
  3. YouYou confirmThe tenant declares the payment with a screenshot; you confirm in one tap.
  4. BailorInvoice paid, receipt sentBailor updates the invoice and sends the rent receipt to the tenant.
Automatic method≈ 3% transaction fees
  1. TenantThe tenant pays in the appBy Orange Money, MTN MoMo, Wave, Moov Money or bank card.
  2. BailorBailor collects and confirmsThe payment goes through our licensed payment provider and lands on the right invoice by itself.
  3. BailorInvoice paid, receipt sentWith nothing for you to check.
  4. YouThe rent is paid out to youInstantly to your Mobile Money, or by grouped bank transfer.
Manual method

Rent arrives straight to your number

Keep your habits: the tenant pays you as they do today. Bailor Pro replaces the notebook and the text messages you used to match by hand.

Best if

  • you want to receive the money with no middleman at all;
  • you have a few minutes to check each payment;
  • you don't want to pay any transaction fees.

The limit: confirming stays a manual task. With many units, that means as many checks every month.

  1. 1You add your receiving numbersOrange Money, MTN MoMo or Wave: the number and the account holder's name, shown to the tenant in their app.
  2. 2The tenant sends you the rentFrom their phone, as usual. The money lands in your account without going through anyone.
  3. 3They declare the payment in BailorThey pick the operator, enter the transfer reference and attach a screenshot. The payment is linked to their invoice.
  4. 4You confirm, the receipt goes outYou check the money arrived on your phone and confirm in Bailor Pro. The invoice turns to paid and the tenant gets the rent receipt.
Automatic method

You do nothing, the rent arrives

The tenant pays from the Bailor app. The payment is checked, matched to their invoice and paid out, with no action on your side.

Instant payout

As soon as a rent is paid, it heads to your Orange Money, MTN MoMo or Wave number within moments. The money doesn't sit on the platform: you see it arrive on your phone, like any ordinary transfer.

Transaction fees

About 3% of the rent. They pay the Mobile Money operators, the payment provider and government taxes. The exact rate depends on the payment method and the country, and is confirmed before activation.

  1. 1The tenant pays in the appBy Orange Money, MTN MoMo, Wave, Moov Money or bank card. They settle their invoice in one go, in instalments or in advance.
  2. 2Bailor collects and confirmsThe payment is processed by our licensed payment provider, then matched automatically to the right unit and month.
  3. 3Invoice paid, receipt sentThe tenant gets a payment receipt, then the rent receipt once the period is settled. You are notified.
  4. 4The rent is paid out to youInstantly to your Mobile Money number, payment by payment. Or by grouped bank transfer for large portfolios.
Payment methods

Orange Money, MTN MoMo, Wave, card or bank transfer

Tenants pay with what they already carry. Available methods depend on the country.

  • Orange Money

    The go-to for many tenants, from Cameroon to Côte d'Ivoire and Senegal.

  • MTN MoMo

    MTN Mobile Money, widely used in Cameroon, Côte d'Ivoire, Benin and Congo.

  • Wave

    Low-fee transfers, in Senegal, Côte d'Ivoire and Cameroon.

  • Moov Money

    Available in Côte d'Ivoire, Benin, Togo, Niger and Burkina Faso.

  • Bank card

    Visa or Mastercard: handy for salaried tenants and for paying from abroad.

  • Bank transfer

    For high rents and corporate tenants, and to pay out large portfolios' rent to you.

  • Cash

    Still possible: you confirm it with your secret code, in the same history.

Paying straight to your number (manual method) works with every operator. Paying in the app (automatic method) opens country by country, starting with Cameroon.

Large portfolios

50 units or more? Instant payout has its limits

Instant payout is perfect for a small portfolio. From 50 units on, it raises three problems.

1

Mobile Money limits

Every Mobile Money account has a maximum balance, a maximum amount per transaction and a monthly total, set by the operator according to the account level. A large portfolio's rents can exceed them, and the payout gets blocked.

2

Dozens of payouts to track

One payout per rent means one text message per rent. With 80 units, that is 80 transfers to reconcile every month.

3

Scattered bookkeeping

Rent lands on a phone, while your accountant, your bank or your partners work from a bank account.

The fix: grouped bank transfer

Paid rents are grouped, then sent in a single transfer to your bank account, on the schedule agreed with the profile owner. Each transfer comes with a detailed statement: which unit, which tenant, which month.

  1. Tenants payMobile Money or card, in the Bailor app.
  2. Payments checked and groupedEvery invoice updated, every receipt sent.
  3. One transfer on a fixed dateOn the schedule agreed with the profile owner.
  4. Your bank accountWith a detailed statement, unit by unit.

Possible schedules

  • Every week
  • Every two weeks
  • Every month
  • On a fixed date you choose

The schedule is set together with the profile owner at activation. It can be reviewed later.

Comparison

Three ways to receive your rent

ManualAutomatic, Mobile MoneyAutomatic, bank transfer
Where the money landsYour number, directlyYour number, instantlyYour bank account
Who confirms the paymentYouBailor, automaticallyBailor, automatically
Invoice and receiptAfter you confirmAutomaticAutomatic
Transaction feesNone≈ 3%≈ 3%
Best forA small portfolio, time to checkNever checking again50+ units, agencies, companies
Which method should you choose?

It depends on your time and your portfolio

You can also mix: some tenants on manual, others on automatic.

Rent collection: frequently asked questions

How do I collect rent by Mobile Money?

With Bailor Pro, in two ways. With the manual method, the tenant pays straight to your Orange Money, MTN MoMo or Wave number, declares the payment in the Bailor app, and you confirm it. With the automatic method, they pay in the app: the payment is confirmed, the invoice marked paid and the rent paid out to you with no action on your side.

Rent collection or debt recovery: what's the difference?

Rent collection means receiving rent paid on time, checking it, marking the invoice paid and handing over the rent receipt. Debt recovery means getting back late or unpaid rent: reminders, formal notice, then legal action. Bailor Pro does both: it collects rent and automatically reminds late tenants by WhatsApp and email.

Can a tenant pay rent online with Orange Money or MTN MoMo?

Yes. In the Bailor app, free for tenants, they see their invoice and pay by Orange Money or MTN MoMo. They get a receipt for every payment, then the rent receipt once the month is settled.

Can rent be paid with Wave?

Yes, wherever Wave is available. With the manual method, the tenant sends the rent to your Wave number and declares the payment. With the automatic method, Wave is one of the options in the app, depending on the country.

Can rent be paid by bank card?

Yes, with the automatic method: the tenant pays by Visa or Mastercard from the app. It's handy for salaried tenants, or for a relative paying from abroad.

How much does automatic rent collection cost?

The manual method has no transaction fees: the tenant pays you directly. The automatic method carries about 3% in transaction fees, which pay the operators, the payment provider and taxes. The exact rate is confirmed before activation.

Does Bailor hold my rent money?

No. With the manual method, the money lands straight on your number. With the automatic method, it is paid out instantly to your Mobile Money. With grouped bank transfer, rents are held by our licensed payment provider until the agreed transfer date.

What if the tenant pays only part of the rent?

The partial payment is recorded on their invoice and the balance due stays visible. The tenant gets a receipt for that payment. The rent receipt is only sent once the period is fully paid.

What are the Mobile Money limits for receiving rent?

Each operator sets them according to the account level: maximum balance, maximum amount per transaction and monthly total. From 50 units on, these limits can block payouts. That's why portfolios of that size receive their rent by grouped bank transfer.

Can I mix cash, Mobile Money and bank transfer?

Yes. Every payment lands in the same history, whatever the method: cash confirmed with your secret code, Mobile Money, card or transfer. Each invoice shows what was paid, how and when.

Does rent collection work outside Cameroon?

The manual method works everywhere, with every operator. Paying in the app (automatic method) opens country by country across Central and West Africa, starting with Cameroon.

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